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  • What is Cognitive Behavioural Therapy (CBT)?
    Cognitive Behavioral Therapy (CBT) is a psychological treatment that has been demonstrated to be effective for a range of problems including depression, anxiety disorders, and other mental health illness. CBT illustrates that consistent psychological distress may be led by unhelpful ways of thinking and/or pattern of unhelpful behaviour, and a vicious cycle is , then, developed. CBT treatment involves to change behavioral and/or thinking patterns through exercises in the session as well as “homework” exercises outside of sessions. Clients can learn how to develop more effective ways of copying with life challenges.
  • What is the qualification of Well-being Coach?
    Well-being Coach has psychology bachelor degree and received training to provide low-intensity psychological treatment based on Cognitive Behavioural Therapy for people with mild to moderate depression and anxiety symptoms.
  • What is low-intensity Cognitive Behavioural Therapy (LI-CBT)?
    Low intensity Cognitive Behavioural Therapy (LI-CBT) is a form of Cognitive Behavioural Therapy that is used to treat mild to moderate common mental health problems over shorter length of treatment intenvention. It is also named as guided self-help CBT. Compared to traditional high intensity (HI) expert-led treatments, LI-CBT can be delivered through books, classes, computers and online resources (Williams and Morrison 2010).
  • Do I need to pay for this service ?
    No, your employer has already paid for this service, as a benefit of the Employee Assistance Programme of your company. You are entitled to use this service for free.
  • Will my company know I am joining this service ?
    No, StoryTaler will not disclose your personal information to your company.
  • Can I cancel or reschedule my appointment ?
    Yes, you may cancel or reschedule before 12 noon on the day of appointment via email notification (
  • What if I stop in the middle, will you report to my company?
    You are free to withdraw the service anytime, and StoryTaler will not disclose your personal information to your company.


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